order.placed

An order was placed at the merchant. charge_status is settled when the charge is confirmed and confirming when the order is placed but the charge is still confirming. total_cents is the US dollar amount, in cents, that Agentcard judged the purchase by. A cart the merchant priced in another currency also carries the merchant’s own figure: merchant_total_cents in that currency’s smallest unit and merchant_currency as its lower-case code. A DoorDash Canada cart priced at CA$9.24 arrives as total_cents: 663 with merchant_total_cents: 924 and merchant_currency: "cad". Both merchant fields are null for a cart priced in US dollars.

{
  "id": "evt_9f8e7d6c5b4a",
  "type": "order.placed",
  "created": 1757264400,
  "livemode": false,
  "data": {
    "order_id": "3f9a8c1b-7d2e-4c5a-9b1f-2e8d4a6c0b17",
    "merchant": "retail",
    "merchant_name": "Amazon",
    "conversation_id": "conv_9a8b7c6d5e4f3a2b1c0d9e8f",
    "user_id": "usr_8f3k2m",
    "total_cents": 2306,
    "currency": "usd",
    "merchant_total_cents": null,
    "merchant_currency": null,
    "charge_status": "settled",
    "payment_source": {
      "source": "vault",
      "brand": "visa",
      "last4": "4832"
    },
    "placed_at": "2026-09-01T21:40:11.902Z"
  }
}

Webhooks

Events